Welcome to Knorr-Bremse FAQ Center

As a customer you will be able to view all help and instruction documents that will help you navigate the website.

For Non-Logged in Users

How to register

How to Read the Privacy_Cookies Statement

How to read the Regional Selection Page

For Approved / Logged in Users

Account

How to update my profile

How to reset your password

How to export my data

How to close my account

Core

How to submit the core return

How to search for a core report

How to lookup my core group

Warranty

How to submit the Warranty Claim

How to search for a Warranty claim

How to search the Warranty Claim_Inspection Report

Order

How to check out your order step 1 to 4

How to search order status

How to check order status

How to use the Import Order Template

How to use the Quick Order Form

How to Search Open Line Position Status

Training

How to Book a Training

How to find a booked training

How to search for your participants

Products

How to Compare Products

How to Check Availability

How to search for a repair kit

How to search for products

Others

How to Manage My Own Customer Part Numbers

How to Download Documents

How to Favorize Documents

How to download a software

For Company Admin Users

How to delete a user by the Customer Admin

How to Disable a user by a Company Admin

How to start a password reset by a Company Admin

How to set up user rights during registration

How to see pending registrations